Question

13. ________________ are the preferred communication channel when a confidential and formal record of a transaction is required for business conducted outside an organization.

Answer 1

The answer is:

Confidentiality agreement, also called non-disclosure agreement(NDA).

Contracts or confidentiality agreements, is a legal contract between at least two entities to share confidential material or knowledge for certain purposes, but restricting their public use.

Answer 2

The answer is "letters".

Step-by-step explanation:

We call the letter name a type of message that takes the handwriting form that generates communication between people. The letter was created as a means of building contact between people who saw themselves spatially distant and who in times past without technological resources tried to communicate.

The privacy of a letter is and should always be protected by law. For this reason, the letter is the best option for communicating a confidential and formal record of a transaction.