Question

Locate the website of any company that publishes a corporate social responisbility report (also referred to as a sustainability report). Describe three nonfinancial performance measures included in the report. Why do you think the company publishes this report

Answer 1

Employee turnover

Customer complains

Repairs and warranty claims

Step-by-step explanation:

Corporate social responsibility is an important part which is included in financial statements. The companies report their attitude towards the betterment of society and ensure that there is no harm to the society and environment by the business activities. Non financial measures are important as they are contributors to business success. Employees turnover should not be high as it indicates the customers that business is not motivating its employees and retaining skilled employee is difficult for the business.