Question

Internet commerce has made shopping easier by providing a variety of products at very competitive prices. Transactions are hassle free; you need only a home computer. With the increasing use of the Internet for purchases, Internet fraud and abuse cases are on the rise. Many consumers are falling victim to identity theft (stealing one’s personal information), credit card theft, and phishing. Since the attorney general is charged with protecting consumers from such violations, what actions can the attorney general take to address this situation?

Answer 1

The correct answer to this open question is the following.

The actions that the attorney general take to address this situation could be different. First, you have to file a complaint with the Office of the Attorney General. The office receives the complaints of the consumer and checks it in order to confirm there was illegal activity. The office file civil lawsuits acting in the public interest, and inform the citizen about the series of frauds and scams that exists so the public can be aware and can have their own provisions. You just have to remember that the office of the Attorney General cannot act as your lawyer.

Answer 2

To protect consumers, the attorney general must give information to the people about describing possible frauds and how to protect themselves from telemarketing scams through official websites.

The attorney general can learn about misconduct of certain companies and determine whether to investigate them. However, the Attorney General’s Office cannot provide legal advice or assistance to individuals.