Question

What type of interview would most likely be used for the following situation?

calling someone who is behind on his credit card payment

selection
information-gathering
problem-solving
persuasive

Answer 1

Problem solving

Step-by-step explanation:

Answer 2

The answer is problem solving.

The purpose of the problem-solving interview is to solve a problem or improve a situation. A customer service representative might use a problem-solving interview to resolve a customer complaint.