Hello. You did not present the policy to which the question refers, which makes it impossible to provide an accurate answer. However, if we look at the question in general, we can conclude that the most common thing is for a Croftwood Assisted Living Center employee to list the services available at the main table, to visitors and possible residents.
That's because people looking for this type of center, need to know the services that will be available during their stay. Allowing them to evaluate this is the center they need.