Answer :
From the beginning of the play we can make out that Hedda is of a higher class than Tesman. She is General Gabler's daughter and has been accustomed to a fine life before her marriage. Berta, the servant girl, is afraid and worried that she is going to have a new mistress who is very difficult to please and that she would not be able to suit her needs. As soon as Hedda enters the play she complains about the open windows and Berta leaving her old bonnet on the table. This shows that she has unusually high standards which are difficult to meet. Her stubborn, inflexible and heartless behavior has been projected as a part of her personality and it further develops the conflict in "Hedda Gabler" by Henrik Ibsen.