Answer:
The option that best describes the tone Lia should use in her letter is objective and respectful.
Step-by-step explanation:
Lia has to write a formal letter with a social petition, which has to be direct and very concise, since the destination is a government institution and it will be written as a civilian asking for improvements in the living area it should not have emotional appeals, it just has to state the request and supportive detail for it appealing to logic.