Pros
Creativity and collaboration among diverse populations.
A good reputation of fair employment makes recruiting a diverse pool of applicants easier.
Client base could increase because of the values and reputation of diversity in the workplace
Cons
Non-minority individuals can sometimes feel excluded thinking that minority groups are receiving preferential treatment.
Differences in languages and physical viewpoints confuse situations and misunderstandings occur.
The cost of hiring a cultural diversity specialist can be expensive to small business owners.