Answer: Quantity demanded will fall by 2.1% in the short-run and by 7.3% in the long-run, larger
Step-by-step explanation:

=

= 10.25%
Short-run elasticity is 0.2
Long-run elasticity is 0.7
Therefore,

= 2.10%

= 7.35%
Quantity demanded will fall by 2.1% in the short-run and by 7.3% in the long-run.
The change is larger in the long run because people can respond less easily to the change in the price of heating oil.