The answer is " Information search".
The Buyer Decision Processes are the decision-making processes by customers with respect to a potential market exchange previously, amid, and after the buy of an item or administration.
Information search is viewed as the second of five phases that contain the Consumer Decision Process. Amid this stage, a customer who perceives a particular issue or need will then likely be induced to scan for data, regardless of whether it be inside or remotely. This is additionally when the client expects to look for the incentive in a planned item or administration. Amid this time, the choices accessible to the shopper are recognized or additionally cleared up.