Question

According to the scor model, supply chain management covers five broad areas including __________, which include the activities necessary to return and process defective or excess products or materials.

Answer 1

product return activities

Step-by-step explanation:

this is an important part of the supply chain under the SCOR model. this is required to cater to the demands of all customers, who have received either faulty or defective products, or have received extra products or materials.