Question

Mr. C, whose wife of 14 years died five months ago, returns to your unit to thank you all for your great care. He states, "i still can't get through a week without crying sometimes. I know i should be at least starting to move on a bit." your best response would be:

Answer 1

The best response would be - This is very hard; can you tell me a bit about what moving on means to you?

You didn't list the options for this question but I was able to find them.

All the other options were a bit insensitive and implied that everything will go back to normal for Mr C. soon or that he just needs counselling. This is not what Mr C needs to hear right now. He needs to be reassured that what he is feeling is very understandable considering the consequences, that you have empathy towards him and his situation and by considering what he thinks and feels about moving on. Getting him to talk about what he is experiencing in a very non threatening way is a good idea.