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An adult says, "i never know the answers," and "my opinion doesn't count." which psychosocial crisis was unsuccessfully resolved for this adult

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I believe the answer is: c. Autonomy vs. shame and doubt

Autonomy vs. shame and doubt happens in the second stage of ertickson's psychosocial development. During this process, children start to obtain greater sense of self-control and appreciation toward their opinion. If this stage is not resolved, those children would grow up thinking that what they think and what they do would never be appreciated.

User Hannes Erven
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