225k views
1 vote
Chloe is trying to learn how to add a column to a table she created with her software. She uses a link to open the software company's Help page. What should she do next?

A. Post a question that says, "How can I add a column to my table?"

B. Use the index in the software manual.

C. Sign up for a tutorial.

D. See if "How do I add a column?" is a frequently asked question.

2 Answers

3 votes

D. See if "How do I add a column" is a frequently asked question

Checking the FAQ is always the first step before contacting support or taking a tutorial.

User Mirthbottle
by
6.4k points
2 votes

Answer:

D. See if "How do I add a column?" is a frequently asked question.

Step-by-step explanation:

FAQ stands for the English expression Frequently Asked Questions, it is a list of the most frequently asked questions with their respective answers on a particular topic.

These types of lists are usual, especially on websites of institutions, organizations or services, and serve to help users clear up the main questions that may arise about the operation of the site or about the necessary steps for any procedure.

As such, the FAQ is an information tool that allows you to more efficiently manage customer or user concerns. This translates into significant time savings to address more complex and specific issues that may arise.

The FAQs are especially frequent in the field of internet, where usually the sites have a section designed to answer the most common questions of users.

User Amol Pujari
by
5.0k points