Yani was experiencing "Psychological noise".
Psychological noise results from assumptions we convey to discussions, for example, racial generalizations, reputations, inclinations, and presumptions. When we come into a discussion with thoughts regarding what the other individual will state and why, we can without much of a stretch end up blinded to their unique message. More often than not psychological noise is difficult to free ourselves from, and we should basically endeavor to perceive that it exists and consider those diversions when we talk with others.