Answer:
A. culture.
Step-by-step explanation:
Due to the diversity of the workplace, it should be considered the cultures present there, because certain actions could be pleasant to some people but offensive to another.
It's important to specify that culture refers to behaviours, customs, norms, believes and habits which are codified inside the society and leads it. So, in a specific culture talking to women directly could be offensive, but in another culture is totally normal. This tiny actions that seems innocent are harmful to other people. That's why before communicating something in a diverse workplace, it will be needed to be aware of different cultures there, and then elaborate the communication.