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1 vote
When mediating a conflict, you should ask leading questions.
a. True
b. False?

User Getsy
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1 Answer

2 votes

That statement is false

Leading question refers to the question that is thrown out to obtain the answer that we want. If a mediator throw a leading question, both parties tend to directly blame each other which prevent the mediator to provide a solution. What the mediator should do is listening to both perspective first and used it as a basis to make a solution.

User Sorpigal
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