The total surface area consists of the base area and the surface area (the area of all lateral faces). The base is a hexagon with side a=3 cm.
sq. cm.
Each lateral face is an isosceles triangle with height h=12 cm and base a=3 cm. The area of one such lateral triangle is
sq. cm.
Then the total surface area is:
sq. cm.
Answer: 119.7 sq. cm.