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How can you improve customer service?

You should obtain regular __ from consumers to learn about their views on customer service.

User Utpal
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2 Answers

4 votes
Feedback.

Through interviews, questionnaires or focus groups, we can obtain information about our product and our services related, which may be able to give us ideas on ways to improve our products.
User Hatatister
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Answer : Feedback

Feedback refers to process of collecting information about customers' views about a product or process and using that information to improve that product or process.

It can also be used to assess a person's performance of a task.

It is used as a tool to modify processes and products to the requirements of customers.

User Doblak
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