Answer:
d. Dante's character seems to be basically good, but his worldly innocence makes him surprised by the sights of Hell.
Step-by-step explanation:
The protagonist of the book The Divine Comedy is the poet Dante Alighieri himself who travels a journey between three completely different instances: Hell, Purgatory and Paradise.
At no point in the narrative is Dante portrayed as an evil or cruel character. The impression we get from reading The Divine Comedy is that Dante is a basically good man.
Upon reaching the circle of hell, Dante is surprised at all time. His human innocence leaves him astonished and frightened by all the suffering, punishment and demons he sees in hell. Dante is the symbol of the ordinary human being and represents the average citizen who has doubts, hesitates, is tempted by evil.