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Although most alexandria staff are voracious readers, no one has read all of the books sold by alexandria and most know some areas better than others. frank wants to be able to share the knowledge alexandria employees have about books with the customers who need it.

User Tacratis
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Identify a rich directory and hyper-social knowledge management as the best system to make Alexandria's employees' knowledge accessible. These are the best ways to share employee expertise.


User Mageos
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