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D. Why is active listening an effective strategy in diffusing situations of conflict or stress?
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43 votes
43 votes
D. Why is active listening an effective strategy in diffusing situations of conflict or

stress?

User Asg
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1 Answer

14 votes
14 votes

Answer:

Active listening focuses on both facts and feelings, reduces tension and defensiveness, and allows conflicts to be resolved more effectively.

User Thomas Vos
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