Hello!
The formula for a trapezoid is A=0.5h(a+b) where a and b represent the two bases. If you look at the trapezoid sideways you see two bases, 20 and 16, and a height of 24. We will plug this into the equation.
A=0.5(24)(20+16)
A=12(36)
A=432 ft²
I hope this helps!