Considering the answers;
a. The office produces a variety of services
b. The concept of waste applies to every business environment
c. Offices are more data driven than manufacturing
d. There is little differences between production and office environments.
The correct answer is B.
Lean production involves cutting out waste, while at the same time ensuring quality. It is an approach to management that can be applied to all aspects of a business, from design, through production to distribution. It aims at cutting down the costs by making the business more efficient and responsive to market needs.