Set this up to FOIL the 2 sets of factors. They are [x-(-1+i)][x-(-1-i)] which simplify down to, after distributing the negative into each set of parenthesis: (x+1-i)(x+1+i). FOIL these using inner first, outer last. Doing that gives us

. Let's put that into some order so we can see what cancels out.

. After the canceling, we are left with

. Since

, we now have

which of course simplifies to

or

. Therefore, your missing term is 2x. Phew!!!