Answer:
- Omission
- Error
- Queuing
- Escape
- Use of a gatekeeper
- Use of multiple channels
Step-by-step explanation:
Information overload refers to a situation where we have more information than we are able to sort and use. When an overload occurs, we will filter the information, delegate the task of taking care of the information to others, or avoid this by carefully planning the tasks and the time available.
In short, we can say that when information overload occurs, we will try to get rid of information that is in excess. The most common reactions to this overload are:
- Omission
- Error
- Queuing
- Escape
- Use of a gatekeeper
- Use of multiple channels