Answer:
Conflict and climax are the correct answers.
Step-by-step explanation:
Strange Case of Dr. Jekyll and Mr. Hyde is a book by R. L. Stevenson, which talks about the strange relationship between the characters that provide the title to the book.
Conflict refers to any struggle between opposing forces, particularly between the main character(s) against other forces. In chapter 3, the conflict happens when the association between Dr. Jekyll and Mr. Hyde.
Climax is the part of the story where the narration reaches its highest peak of tension. In this case, it is when Mr. Hyde murders a man and Mr. Utterson.