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Service Level Agreements are considered the most comprehensive way to fully measure service desk performance. TRUEOR FALSE
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Service Level Agreements are considered the most comprehensive way to fully measure service desk performance. TRUEOR FALSE

User Wurde
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Since a service level agreement is between the service provider and the client I would say yes. The feedback for products or services can help the company to ensure that they are selling to the max quality of the products.
User Kolbasov
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