Answer:
The correct answers are: "who the audience is" and "where the speaking takes place".
Step-by-step explanation:
Before a speaking presentation the speaker must always get to prepare everything for the presentation to happen as best as possible. To know "who the audience is" and "where the speaking takes place" are previous steps the speaker needs to consider in order to plan and to have a great development with no unforeseen events. The other options do not apply to the question because "providing feedback" refers to a follow-up step after presentation and "maintaining eye contact" refers to the whole development of the presentation.