Answer: Customer departmentalization
Step-by-step explanation:
The customer departmentalization is one of the group in an organization that interact with the customers for their queries and the requirements.
This department is formed specifically for understanding the customer needs as they have the proper expertise in the customers zone.
They always connected with the customers and develop the business relationship with them. The customer departmentalization are further divided into the three department that are:
- Government account
- Wholesale
- Serve retail
Therefore, Customer departmentalization is the correct answer.