Question

g A socially responsible marketing philosophy would discourage consumers from voicing their complaints because socially responsible sellers have no obligation to listen to such complaints. True False

Answer 1

False

Step-by-step explanation:

A socially responsible marketing philosophy would encourage customers to voice their complaints because this helps them get feedback on their services and improve their products. Socially responsible sellers owe it to their consumers to listen to their complaints.

Dedicated personnel for customer care should be provided by organizations so as to listen to and act on the complaints of customers. This would help to sustain and repair strained relationships between the organization and the customers.