Answer:

This can be written as (-2p^2+10p-8)/(p^2-4) on a keyboard.
=======================================================
Work Shown:

---------------------
Explanations:
- In step 2, I factored p^2-4 using the difference of squares rule.
- In step 3, I multiplied top and bottom by (p-2) so that the second fraction has a denominator of (p+2)(p-2). We can only add fractions that have the same denominator.
- In step 5, I used the FOIL rule to expand (4-2p)(p-2) into -2p^2+10p-8. You can use the distribution rule or the box method as alternatives.