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What item appears in a user’s My Unresolved items after synchronization using Salesforce for Outlook? (2 answers)

User Nikia
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1 Answer

10 votes

The avialble options are:

1. Notes not associated to a record

2. Emails not associated to a record

3. Contacts not assigned to an account

4. Cases not assigned to a contact

Answer:

1. Contacts not assigned to an account

2. Emails not associated to a record

Step-by-step explanation:

Given that any items that are not automatically assigned to Salesforce records are found in My Unresolved Items.

Hence, usually, Items such as Contacts, Events, Emails, and Tasks are found in a user's My Unresolved Items after synchronization using Salesforce for Outlook.

Thereby, in this case, the correct answers are:

1. Contacts not assigned to an account

2. Emails not associated with a record

User Adamyonk
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