Answer:
The correct answer is letter "C": a Concierge.
Step-by-step explanation:
Hotel concierges do not only welcome guests upon checking-in inside the facility but also provide specialized information and assistance. That aid includes personalized solutions suggesting guests to carry out activities that may be provided partly by the same hotel.
In Steve's case, the hotel concierge can provide him with information about nearby places where to purchase ties and the concierge can even set transportation for Steve, such a hotel taxi, so he can go to the place he selects and return to the hotel safe.