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Although CRM systems can provide the most sophisticated relationship-building data, even manual systems that make notes of customer preferences can move companies toward enhanced customer value.

True or False?

User Diogojme
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1 Answer

3 votes

Answer:

True

Step-by-step explanation:

While Customer Relationship Management (CRM) can ensure more sophisticated closely knitted relationship building data is achieved; manual systems, such as customer profiling and engagements can also help organizations achieve enhanced customer value.

User Brandt Solovij
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