Question

Sales representatives at the HomeWork Helper Appliances Store work hard to develop a close relationship with their customers and to provide satisfaction even after the sale. These efforts by HomeWork Helper's sales personnel are part of the marketing process.A. TrueB. False.

Answer 1

Answer: A.True

Explanation: Marketing continues up till after sales activities such as getting feedback and after sales observation and sales repair and servicing. The marketing process starts from the product development. The activities carried out by sales representatives of HomeWork Helper Appliances Store will help to push up their sales and customer satisfaction which will help them to retain customers and build more customer confidence and customer loyalty.