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One of your users calls you with a complaint that they cant reach the site www.. You try and access the site and discover you cant connect either but you can PING the site with …

One of your users calls you with a complaint that they cant reach the site www.. You try and access the site and discover you cant connect either but you can PING the site with …
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One of your users calls you with a complaint that they cant reach the site www.. You try and access the site and discover you cant connect either but you can PING the site with its IP address. What is the most probable culprit?

User Miguel Hernandez
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1 Answer

4 votes
Bad DNS. You can still ping/visit by IP because you are directly connecting to it. But the domain is down.
User Yumarx Polanco
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7.8k points
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