Question

The medical transcription improvement team wants to identify the cause of poor transcription quality. Which of the following tools would best aid the team in identifying the root cause of the problem?

a. Flowchart
b. Fishbone diagram
c. Pareto chart
d. Scatter diagram

Answer 1

b. Fishbone diagram

Step-by-step explanation:

Based on the information provided within the question it can be said that the best tool to aid the team would be a fishbone diagram. This is a diagram that shows all the possible causes for a single problem, allowing the viewer to track down all the reasons for something to be the way that it is. Which in this case the problem would be poor transcription quality and the causes would be all written down in the diagram.