Question

When Arturo and Maria visit a local jewelry store to purchase an engagement ring, the store is crowded and there is only one salesperson. When the salesperson finally approaches them, she is irritated by their request for help. Arturo and Maria realize that her behavior is due to the lack of sales help and the number of customers in the store. They are attributing the salesperson's behavior based on

Answer 1

Situational attributions

Step-by-step explanation:

Situational attributions refer to explaining the behavior of a person or your own by giving the responsability to a external force. A certain action is explained using something that is not on the control of the person that does it. In this case, Arturo and Maria are attributing the salesperson's behavior based on situational attributions because they think that her behavior is caused by the lack of sales help and the number of customers in the store which are external forces that are not in her control.