Question

The method for providing solutions to union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.

A. complaint protocol
B. corporate campaign
C. grievance procedure
D. chain of command
E. protest procedure

Answer 1

a and b

Step-by-step explanation:

complaint protocol followed by a corporate campaign

Answer 2

c. grievance procedure

Step-by-step explanation:

Grievance procedure -

It is the method by which a conflict or dispute is resolved in an organisation , is known as grievance procedure .

Like any complaints , by the employees , customers are handled via grievance procedure.

Hence, from the question, the correct term according to the given statement of the question is grievance procedure.