Answer: help desk
Explanation: A help desk is a tool designed to provide support and advice for the products and services of a business or organization to the client or end-user.
Normally, the object of a help desk is to solve issues or provide advice on items along with computers, electronic equipment, food, clothes, or software.
In-house support desks are also designed to assist workers. These in-house desks records and evaluates the complains and issue of employees and are responsible for providing the relevant information from such employees to the top management.