Question

Wanda Elder works as a human resource executive. Being helpful is inherent in her​ nature, and she regularly interacts with​ employees, helping them understand their needs and easing difficulties. She reads emotional cues of people with ease and knows how to express her emotions without violating organizational norms. Which of the following is Elder characterized​ by?A) high cognitive dissonance

B) low self-esteem
C) high emotional dissonance
D) high emotional intelligence
E) low job satisfaction

Answer 1

D) high emotional intelligence

Step-by-step explanation:

Emotional intelligence deals with mastering and managing ones emotions and those of people around.

Emotional intelligence helps one to solve complex social issues and also develop good relationship with others.

Individuals with high emotional intelligence understands themselves including their strength and weaknesses, as well as areas to improve on. They are also people who are highly motivated, tolerate others and are socially skillful.

Emotional intelligence is an ability every leader who desires to succeed must develop.

Answer 2

Elder is characterized by

D) high emotional intelligence

Step-by-step explanation:

Emotional Intelligence:

The ability of a person to under the emotional behavior of others is known as emotional intelligence. The person with emotional intelligence detects the emotional cues of others easily and responds in a way that make other person comfortable.

• In our scenario Wenda Elder is naturally helpful and can detect the difficulties and needs of the employees as well as emotional cues so she has high emotional intelligence.
• Low self esteem is such a person who doesn't believe in himself but that is not trait of Elder because if she has low self esteem then she can't help others, so option b is not valid.
• Emotional dissonance is situation in which a person has internally conflict about a thing but doesn't express his or her feelings about it just to show that everything is okay. This is not a case with Elder so option c is also not valid.
• The option e is also incorrect as she is happy to do her job as human resource executive because she is helping the employees.