Question

Joanna is the manager of a luxury hotel. All her team members are required to follow a code of conduct. If they do so consistently, they are awarded an appreciation certificate. However, if they fail to do so, Joanna imposes a fine on them, which is later deducted from their salary. In this scenario, Joanna is using _____.

Answer 1

Answer: Bureaucratic control

Step-by-step explanation:

Bureaucratic control is the technique in which employees and workers behavior in an organization is impacted through regulation, rule of conduct, laws, rewards,standards, written contracts etc to influence their performance.It keeps the assurity of efficient and proper working.

According to the question, Joanna is using bureaucratic control mechanism in her organization to control the functioning of workers.She is using reward system to reward the employee for their consistent working to motivate them to keep processing in similar manner otherwise reduction of fine from salary is done if they fail to perform their functions .