Register
Veronica buys a laptop from a local salesperson, but it turns out to be defective. She tells her friends and relatives about the poor performance of the laptop. From the perspective of the salesperson,
223k views
2 votes
Veronica buys a laptop from a local salesperson, but it turns out to be defective. She tells her friends and relatives about the poor performance of the laptop. From the perspective of the salesperson, this is an example of: a sneak attack. routing. a lead disqualification. browbeating. a negative referral.

User Prophetess
by
5.1k points

1 Answer

1 vote

Answer: A negative referral.

Explanation: Veronica has given a negative report of the laptop she bought from local salesperson to her family and friends therefore a negative referral has been given about the salesperson, which would discourage the family and friends from buying things from that local salesperson in the future.

User Davidbelow
by
5.9k points
Ask a Question
Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.

5.7m questions

7.4m answers

Other Questions

_____ reminds customers and clients that they made a good choice in selecting a company with which to do business, or it reminds them of the good qualities of their purchase.​
On august 1 the darius co. purchased a photocopy machine for $8,000. the estimated annual depreciation on the machine is $1,680. if the company prepares annual financial statements on december 31, the
When president obama was elected, the u.s. economy was in trouble, and has slid into a recession. consumer spending was low and getting worse. in an effort to stop the decline, president obama proposed
Ensuring that an individual is who they claim to be is the function of _____. select one: a. confidentiality b. authorization c. availability d. authentication e. nonrepudiation
The current market price for good y is above the equilibrium price, and then the price of a subsitute good, x, increases. the demand curve for good y shifts as a result. what is the likely outcome of the
Link Copied!