Answer: B
Explanation: Option B best explains the scenario. From the passage ,it is understood that Bel Air has developed and run its own IS over 10years. Of course for this ten years ,Evaluations must have been carried out by the IS team of Bel Air, so for them to decide to out source the service to a service provider is because they have seen the faults in there own system.
Option B goes inline with this because it says BelAir IS developed the IS from scratch and have seen faults in the system and in other to improve services, it is better they outsource the system to an external organization.