Answer:
Letter A is correct. Routine response behavior.
Step-by-step explanation:
Routine response behavior is a buying decision making process characterized by the act of a consumer purchasing a product or service that he has previously purchased, ie, it is configured as a usual buying scenario, the consumer already has experience buying certain products. and the purchase decision occurs automatically and routinely.
Generally this buying behavior occurs with non-durable consumer goods, which are those used consistently by the consumer, such as food, medicines and cleaning products.