Answer:
67, 96
Explanation:
Given that customers complain that the time devoted to previews is too long. A preliminary sample conducted by The Wall Street Journal showed that the standard deviation of the amount of time devoted to previews was five minutes.

Since population std deviation is given we can use Z critical values for finding the margin of errors.
a) Margin of error = 72 seconds = 1.2 minutes
For 95% ,

Sample size =67
b) Margin of error = 1

Sample size = 96