Answer:
A) emotional intelligence
Step-by-step explanation:
Based on the information provided within the question it can be said that the term being mentioned is a high level of emotional intelligence. This term refers to the ability of an individual to be aware, control, and express their emotions's as well as be completely empathetic towards others in order to maintain interpersonal relationships. This plays an important role in leadership as it allows you to understand how the employees are feeling, and control your emotions accordingly in order to solve any problems they may be having in a calm and efficient manner.