Answer:
C. Step 3.
Explanation:
The equation that Jessica wants to solve is
.
The steps of Jessica's solution are.
Step 1:

Step 2:

Step 3:

Now, if you observe Jessica's steps, you would find that steps 1 and 2 are correct, but step 3 is wrong, because the number 1 must past to the other side as a negative number, as follows

Then, Jessica must subtract the numbers

That's why she was wrong. Her step 3 was incorrect.
Therefore, the right asnwer here is C. Step 3.