Question

Atrade Foods Inc. is a chain of supermarkets where part of employees' monthly paychecks depend on customer satisfaction. 80 percent of the salary is based on earnings and the remaining 20 percent is based on customer satisfaction ratings and service quality. In this case, Atrade Foods Inc. is committed to _____.

Answer 1

Total quality management.

Step-by-step explanation:

The total quality management type of organization focuses on the client and their satisfaction. There are plenty of ways for this to be done, for example, as the exercise describes: 80 percent of the employees salary is based on earnings and the remaining 20 percent is based on customer satisfaction ratings and service quality. The TQM focuses on reducing manufacturing or service errors as well; all in order to improve client satisfaction.

Answer 2

Answer:Total Quality Management

Step-by-step explanation:

What Is Total Quality Management (TQM)?

This is a process of removing errors,chain management, enhancing customers experience and keeping employees all well up to their best by providing proper training. This means everyone must play their part to ensure that the product comes out as excellent as possible. Atrade food depends on ratings by their customers which means they have to ensure that all the process of their products production and presentation to the customer is all up to the standard which is what is maintained by the total quality management.